Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB offers traditional retailers the simplicity of dealing with one supplier, transparent pricing, on-demand delivery, and a range of value-added and embedded finance solutions. Suppliers benefit from MaxAB’s end-to-end supply chain solutions and business intelligence tools that allow them to accurately predict, monitor, and control the impact of their strategies in real time.

System & Network Administrator

● Work with Global IT staff members to analyze and resolve problems associated with

technical issues

● Ensure network security and connectivity

● Monitor network performance (availability, utilization, throughput, goodput, and latency) and

test for weaknesses

● Assist in the development, documentation, and implementation of standard operating

procedures and customer service guidelines

● Maintaining, configuring, and monitoring switches, routers, and firewalls.

● Troubleshooting, diagnosing and resolving hardware, software, and other

network problems.

● Replacing faulty network hardware components when required.

● Maintain servers and associated hardware, applications, services, and settings.

● Develop and monitor policies for the use of network resources.

● Evaluate and recommend security improvements and system upgrades.

● Building and setting up new development tools and infrastructure

● Build and test automation tools for infrastructure provisioning

● Managing Virtualization environment “VMWare”

● Proactively manage and maintain servers and systems

● Develop and implement project plans, risk assessments, and contingency plans

● Design and implement monitoring, configuration management, and reporting functions that

will make a hands-off environment

● Define and document best practices and support procedures

● Provide after-hours support for Infrastructure related emergencies as well occasional

weekend maintenance

● Interact with staff at the technical level, as required. (Second line of support)

● Troubleshoot issues, outages and provide RCA

● Communicate regularly with technical, applications, and operational staff to ensure the

integrity and security of the system.

● Administrating and managing Call center system “3CX”

● Windows Server OS: Install, config, optimization, clustering & high availability, AD, GPO,

monitoring, backup.

Job Requirements

● Proven experience in a System & Network Administrator role

● Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and

problem resolution is desired

● Hands-on experience in handling call center systems” SIP, Voice gateway”

● BSc. degree in Computer Science or related field

● English Language (mandatory)

● 3 to 5 years of experience in the same field.

● Excellent Communication Skills.


● Knowledge of Microsoft Server features (ADFS – AD– WSUS – WDS – IIS).

● Solid Networking Skills (Routing & Switching Protocols, TCP/, DNS, QoS, SIP, VLANs, and

WAN protocols)

● Ability to travel

Personal Skills (MUST):

● High sense of responsibility and ownership, acting like an owner in what you do.

● Exceptional communication and presentation skills

● Able to multi-task efficiently under time pressure

● Able to work with cutting edge technology and assimilate information rapidly